HIDA Journal 2014 AUTUMN No.5

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3No. 5 AUTUMN 2014will vary in each case and so experience is needed in order to make judgments on this. Inspection techniques are also important. If there is a problem with the plating then this means there is a possibility of a problem with the ingredients or temperature, with these occupying a complementary relationship when it comes to adjusting the plating solution. The percentage of defective items is somewhere around ten out of every one million units in Japan, but in the Philippines this can be as high as 10% in some cases. This does not just come about because they have poor quality, but it is also a result of the fact that the people in charge of performing inspections onsite also tend to mark something as defective just to be on the safe side even if there is nothing actually wrong with it. Once an employee has made a mistake at a local company this can promptly lead to salary cuts or their dismissal, which is sure to make them nervous. Given such circumstances, learning how to properly discern defective goods is conducive to eliminating waste and reducing energy.Is the training going smoothly?Yes, it is proceeding along smoothly. We are currently having trainees amass a broad range of experience on various plating techniques that differ from the one we are currently employing in the Philippines with a view towards expanding our operations in the future. Their attitude towards the training and daily life is good and so there are no problems in particular with this, but there is a problem in that since the training is primarily carried out entirely in Japanese it can be difficult to communicate their ideas. The two women are living in the same apartment and always speak in their local language (Tagalog) when they are together, so I have asked them to use more Japanese. At the start of the training the two of them would go together, but midway through they were sent to different locations. On their days off the employees of the company are encouraged to get out as much as possible and use Japanese. In the future I would like to see the women serve as intermediaries between Japanese people and local staff onsite, and so the language issue is an important one.It’s certainly difficult. Language problems crop up to varying degrees in training settings everywhere. HIDA offers opportunities to learn Japanese through a standard six-week course for general training which the trainees took part in, a 13-week course for trainees that need advanced Japanese language abilities, and also through e-learning materials. For the future it will continue to expand these options.When I spoke with them, a person who is well acquainted with the local site in the Philippines was offering guidance, and the feeling was that the training on the skills that are truly required at the site is being carried out in an effective manner for the sake of improving quality and cutting costs. Today I would like to offer my thanks for having been given this invaluable opportunity.Mr. Hara, Section Head, Business Planning Section and Ms. Madel in the research laboratoryMs. Joyce getting an explanation of plating solution ingredients from Ms. Matsuhashi, one of the instructorsMs. JoyceAt times it was hard studying through the training, but the instructors persistently explained things to us by sometimes speaking in English, and so I feel that I was able to understand essentially everything. Japanese certainly is a difficult language. When the two of us were together we would ultimately resort back to speaking in our local language in, but we made the effort to speak to the company people in Japanese as much as possible.Ms. MadelThere was nothing that caused me any particular problems in my daily life in Japan. On my days off I would primarily go to church and go shopping in the town of Sendai, and sometimes the company people would invite me to go out with them and their families.I’m grateful that the company people were always looking out for us.The trainees offered up a few comments on their training and life in Japan.VOICE*Program for Carbon Reduction Technology PromotionThis is a program that aims to contribute to reducing CO2 emissions and opening up overseas markets for Japanese companies by providing support for fostering human resources to operate and manage things like energy infrastructure, as well as human resources that will contribute to saving energy in the production processes of overseas factories.The program targets not only developing countries, but also countries and regions that include those in the West and the Middle East.

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