HIDAJournal 2013 AUTUMN No.3

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6 HIDA JOURNALExample of a Training Program in Japan (Company Hosting Trainees from Abroad)Chugai Plant Co., Ltd.We present Chugai Plant Co., Ltd. as a second example of a company that is using HIDA’s training program in Japan. Chugai Plant is Chugai Ro Co., Ltd.’s 100%-owned subsidiary that provides field services for the Chugai Ro Group, including on-site management of industrial furnaces. In April 2012, Chugai Plant established a Thai corporation in Thailand to provide field services, including sales, technical and maintenance services for a variety of industrial furnaces. The company used HIDA’s training program in Japan last year for the first time to meet the urgent need to train engineers who can provide field services. This year also, the company is using the training program in Japan to provide training for its newly recruited employees.The company’s Thai corporation employs new graduates of the Thai-Nichi Institute of Technology(*), which is financially supported by the Japanese government. We interviewed the company’s representatives to ask them about the circumstances under which the company came to use HIDA programs as well as its views regarding human resource development. (Interview date: September 5, 2013; interviewer: Hiroki Nogami)Chugai Plant Co., Ltd.Representative Director:Mitsuru NagahamaHead office: 2-4, Chikko Shinmachi, Nishi-ku, Sakai City, OsakaEstablished:August 1999Capital:10 million yenNumber of employees:35 (as of August 2013)Line of business:�technical guidance services for the operation of industrial furnaces, operation and maintenance of industrial furnaces, etc.First, let me ask you what prompted your company to use HIDA’s training program in Japan.With more and more automobile and home appliance manufacturers (the most important customers for industrial furnace manufacturers) branching out into Thailand, we were faced with the need to open our own plant in Thailand. To reduce initial costs and risks and to collect a variety of information required to review plans for expanding our business into Thailand, we had been borrowing office space within JETRO Bangkok Center’s Business Support Center. There happened to be HIDA’s Bangkok office in the same building that housed the Business Support Center—and that’s how we came to know about HIDA and decided to use its domestic training program in Japan.What were the benefits of the training program in Japan?We first used the program from June 27, 2012 until June 26, 2013 to host two trainees from Thailand. What surprised us most was the progress the trainees made in Japanese language proficiency during the general orientation course. The trainees were graduates of the Thai-Nichi Institute of Technology(*) and had studied Japanese at the university. Nevertheless, they were not sufficiently proficient in Japanese to be able to use it when they first came to Japan. However, thanks to the six-week general orientation course including intensive language training at HIDA’s Trainee from Thailand in trainingMr. Thanaphon (right) and the instructorKansai Kenshu Center (Training Center), they made remarkable progress in acquiring Japanese language skills and appeared to be well prepared to receive specialized technical training in Japanese. Since industry jargon is frequently used in our industry, we are under the impression that there is a very serious language barrier in specialized technical training for foreigners in our industry. HIDA’s training eliminated our concern about the language barrier, which was of great significance for our company as well as for the trainees. If we have another chance to use the program, we would like to review the possibility of providing a 13-week general orientation course instead of a 6-week course.For the trainees to be able to sell and maintain industrial furnaces in factories in Thailand, they need to acquire skills in the assembly, installation, trial operation and maintenance of furnaces in advance based on the knowledge and theory of industrial furnaces. Therefore, in the practical training at our company, we provided specific instructions about the assembly and trial operation of industrial furnaces made for Thailand as well as their dismantling for delivery. Also, in order to get the trainees to experience first-hand what operations will be required in factories, we asked them to accompany us when visiting customers’ factories in Japan. One of these trainees came to Japan on a short business trip the other day. Watching his Trainee from Thailand in training Mr. Apinan

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