HIDAJournal 2012 AUTUMN

11/18

9HIDA Journal No. 1 ● AUTUMN 2012Our Vietnam Factory’s Assistant Printing Machine Operator Nguyen Duy Hung traveled to Japan in May 2012. He participated in the introductory training (General Orientation Course) for a period of nine days at the HIDA Yokohama Kenshu Center. Then from June to the closing day in August, Hung received practical training (Specialized Technical Training) at our Matsudo Factory located in Chiba Prefecture. During this time I was responsible for training him. Hung had prior experience working with a printing company in Osaka, so his basic background in printing and certain degree of Japanese language abilities made it very easy to instruct. Hung’s training involved color adjustments, positioning of each color plate, and revisions during pre-printing. My goal was to enable him to complete all printing work processes according to our company’s standards. Normally Hung is quiet, but I was impressed by his passion to learn and his proactive attitude once he was on the printing press floor. Hung also has a great eye because he often finds color flaws or scratches that even our Japanese employees sometimes overlook. He impressed me a number of times during the training. I believe his skills are an asset to this industry because the sooner one can spot defects the more waste can be reduced. I hope that Hung continues to build his skills after returning to Vietnam and I expect that he will become an important human resource supporting the operations of our factory in Vietnam.we have established benchmarks for the number of sheets and amount of time for the series of work processes involved. Our onsite training focused on improving printing quality and reducing waste, but the results were not as we had hoped. This is why we decided it would be better for our employees in Vietnam to see firsthand how the machine operator in Japan worked on an operating printing machine. We believed that this would help them to acquire the know-how needed for each work process. Thus we had our employees in Vietnam receive training in Japan. How did you come to know about HIDA training programs?I actually pass by the AOTS (currently HIDA) Tokyo Kenshu Center on my way to work. I came to know about it after having seen the building and signboard from the train window for quite some time. At the time, it had not dawned on me yet, but I happened to remember AOTS just at the right time when we were finalizing plans internally to host some of our employees from Vietnam in Japan. I decided to inquire about AOTS training programs in Japan.Your company has hosted a total of five trainees so far, and each time you invite one person to attend. Do you think it would be more efficient to train more than one employee at a time?We have decided to host one trainee at a time for a period of three months each. We cannot host more than one trainee at a time since our staff is limited in Vietnam. By taking this approach, we are able to develop our human resources while maintaining our production line at our factory in Vietnam and in Japan.I see you made this adjustment based on your company’s needs. Have you seen results from the training programs?Four employees from Vietnam have completed their training, including machine operators and assistant machine operators in charge of two printing machines at our factory in Vietnam. All four have certainly improved their skill level and can now produce high quality printing. They are also now able to complete each work process within the benchmarks for sheets and time. As a result, I believe we have laid the groundwork to leave our operations in Vietnam up to our local staff.Currently, one book-binding technician is receiving training, and we plan to begin training a production and quality control manager starting in September 2012.You are using not only training programs, but the Experts Dispatch Program as well. Tell us about that.We learned about the Experts Dispatch Programs from a leaflet included with a set of documents delivered from the former AOTS in November 2011. Soon thereafter we contacted the former JODC and applied to participate in the program. Through training programs in Japan we hope to mainly enhance quality by improving the individual skills of core human resources from our printing, bookbinding, and quality management groups. Through the experts dispatch program we hope to introduce a production management system. Actually, we have seen several cases where our factory in Vietnam was unable to meet a delivery deadline, which is a major problem. This is why we decided to dispatch one of our employees in charge of production management in Japan as an expert to help our local employees build a production management system in Vietnam. The expert will be dispatched for a short period of only eight months, so we will aim to first build the foundation for the production management system.Please tell us about your future ambitions.We would like to begin producing our “Nanamemoru” notepad in Vietnam as quickly as possible. This is because the “Nanamemoru” notepad is a labor-intensive product and if we can shift production from Japan to Vietnam, we will be able to significantly reduce personnel costs. However, the “Nanamemoru” notepad requires not only advanced technologies but also high quality paper. First, we will build a production management system for our factory in Vietnam and at the same time search for ways to secure a supply of high quality paper.Thank you for taking the time to speak with us today. VOICEThe company’s well-known “Nanamemoru” notepadSub-leader Nishikawa (right) and the company’s fourth trainee Nguyen Duy HungFeedback from a TrainerManufacturing Dept. Printing Gr. Sub-leader Hiroshi Nishikawa

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