HIDAJournal 2012 SPRING No.2

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7HIDA Journal No. 2 ● SPRING 2013I received training in Japan for about four and a half months from May 25, 2011 to October 13, 2011 under the training program provided by AOTS (currently HIDA). It was my first visit to a foreign country and news stories on the Great East Japan Earthquake were frequently reported in Vietnam around that time. However, I was not at all concerned since I was able to receive accurate information from my colleagues and friends in Japan all the time.I spent the first three months undergoing the general orientation course at Chubu Kenshu Center, studying Japanese and leaning about Japanese culture and customs. I had started studying Japanese some time before I left for Japan and was able to read and write the Japanese syllabary called hiragana and katakana. However, studying Japanese all day long every day for three months was tough. I had a hard time learning Chinese characters called kanji. As I worked on Japanese very hard every day, however, I came to be able to understand what other Japanese talked about.The general orientation course included lectures on characteristics of Japanese corporations, 5S (seiri, seiton, seiketsu, seiso, and shitsuke, meaning sorting, organizing, standardizing, cleaning, and discipline) and kaizen (improvement), business manners, lifestyle, disaster prevention, and other topics as well as factory visits, which was quite effective in helping me understand Japan.I spent the remaining one and a half months learning about the cutting and processing technology for specialized technical training at a Denso affiliate in Mie Prefecture. I think this training was effective in enabling me to understand how the Japanese work and think rather than just letting me learn the skill. Specifically, I learned the importance of hou-ren-sou (reporting, communication, and consultation) and investigating root causes for a specific issue.Before I went to Japan, I focused on solving issues more than anything else as I faced them and did not actually consult with anyone in the process. However, I have come to practice hou-ren-sou first and then seek out the root causes in my own way. I must confess that I am not yet mature in my analysis. Mr. Ichiraku always scolds me and tells me to be more logical as an engineer.I have been promoted to the leader of the cutting and processing department and supervise 15 people. I have also been able to work on promotions and other projects, which has made me busier with more overtime work.Still, I am very happy with my current work and value my team. In addition, I have been able to understand Mr. Ichiraku’s ideas more clearly, so I will work on my assignments in a solid manner. My current title is supervisor, but I would like to take the position of manager and take responsibility for the whole department in 3-5 years and help further develop the operations of DMVN.So what you expect from the train-ing in Japan is the improvement of Japanese language skills.Of course, Japanese language proficiency is important. However, it is difficult to make dramatic progress in just 4-5 months. So we are satisfied as long as our trainees can understand in some way what we say at the initial phase.Besides language training, I would like trainees to see and experience how what we teach is actually implemented in real situations. Providing many operation manuals will not enhance the capability of our employees. They need to actually work on the process on their own through on-the-job-training (OJT).We value HIDA’s training program (tech-nical training) since it provides these two aspects.Mr. Huan took this technical train-ing last year. How do you evaluate him as a manager?He is still young at age 27, but he is an excellent employee who understands me best. I am a demanding manager and ex-pect him to exert his maximum capability as an engineer. I am tough with him at times. However, this is all because I have high hopes for him. He will need to con-tinue to grow as a professional and I am confident that he will be able to enhance his capabilities much more.I always tell him that I will take him with me when I go back home, half-jokingly and half seriously. I want him to grow up not only as an employee of DMVN but also as a global employee of Denso Group.I understand that you expect a lot from Mr. Huan. I hope he will fur-ther grow as a professional down the road. Thank you for your time today.Mr. Nguyen Trung Huan (right) giving instructions to his staff at the factoryReal-scale cardboard mock-up of production lineBoard showing improvement resultsVOICEI learned my work approach through training in JapanNguyen Trung Huan, Supervisor, Production Engineering 3 Section

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